FAQ

  • Start by submitting your AliveShoes application.

  • If we think you are a good fit for the AliveShoes program, we will notify you within 72 business hours.

  • If you are not accepted, it means we did not think you current experience or background was a good match with the program. But don’t get discouraged! You can always re-apply at a later stage.

  • If you are accepted, congratulations! It means you can now begin to design and sell your own shoes. Upon acceptance, you'll receive an official e-mail and gain access to the platform and design tools.

  • If you are already a member, you can log in here.

  • You can easily reset your password here.

  • Keep track of your progress through Your Dashboard’s check your progress section to stay current on where you’re at in the designing and selling process.

  • Once you gain access to the platform, you can use the available online tools to design your shoes. Start by naming your custom shoes project, choosing a base shoe silhouette, and then selecting colors and materials. Personalize the design for your custom shoes by adding a logo. Don’t have one? Either remove the logo option from your design or use our handy Logo Wizard to make your own. You can also customize your packaging using our Packaging Wizard. When your unique and custom shoes are ready, you can submit your design for 24-hour approval by our footwear team.

  • Custom shoe designs are normally reviewed within 24 business hours by our footwear team.

  • If your custom design is not approved, our footwear team normally offers feedback and advice on how to make improvements. You can then rework your custom design and resubmit it for new approval, if you so choose.

  • You can upgrade your account to PRO for $99 (one-time, lifetime fee) and access amazing features to boost your line even further:
    Limited edition Materials: Access 10 limited edition materials and patterns, such as faux crocodile print, premium denim, camouflage, vintage textiles, leopard print and more.
    Cruelty free vegan materials: Access a wide selection of cruelty free vegan and eco leathers in multiple colors and start creating completely eco-friendly and vegan designs.
    Limited edition Soles: Access five unique and highly exclusive sneaker soles, such as gold, silver, marble, recycled, camo and fluo.
    Limited edition designs: Access seven premium shoe models that include special technical constructions, trendy bases and signature designs.
    Women's Fashion & Men's classic: Access the full spectrum of design possibilities with more than 30 additional women's fashion and men's classic bases.
    White label upgrade: Make the shoes entirely yours, removing all AliveShoes logos and images from the insole, the packaging and invoices.
    Priority production upgrade: Jump to the front of the production lines. Get your custom shoes made even faster, shipping directly to customers in 6 to 12 business days—half the time of the regular 15- to 20-day production.
    Launch Multiple Shoes: Submit and publish up to 10 shoe designs at the same time, instead of just one.
    Brand collection page: Showcase your entire collection in a beautiful custom branded page featuring your own content and all your shoes - all in one place.
    Create Unlimited Drafts: Create unlimited drafts of your designs (instead of the normal 10) and keep them saved on Your Dashboard.
    Upgrade your account to PRO here.

  • Once you have submitted and published a design, you can protect it. That means your shoe will officially become a Limited Edition (and have a unique limited edition code) and will be protected so that no one can duplicate that specific shoe design combination and name. The design will also be flagged as limited edition in your shop, so that your customers will be able to see this unique feature, see an example here. The Design Protection upgrade is available for $39 (one-time, life time fee) from Your Dashboard or from your custom e-shop option panel.

  • Visit Your Dashboard profile section to change your account settings and update password and account information.

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AliveShoes gives talented and creative people all over the world the professional resources to design their own custom shoes and launch a shoe line from scratch. We take care of all production and logistics from Le Marche, Italy, the most exclusive and prestigious shoemaking district in the world.
APPLY NOW
AliveShoes gives talented and creative people all over the world the professional resources to design their own custom shoes and launch a shoe line from scratch. We take care of all production and logistics from Le Marche, Italy, the most exclusive and prestigious shoemaking district in the world.
APPLY NOW