FAQ

  • Start by submitting your AliveShoes application.

  • If we think you are a good fit for the AliveShoes program, we will notify you within 72 business hours.

  • If you are not accepted, it means we did not think you current experience or background was a good match with the program. But don’t get discouraged! You can always re-apply at a later stage.

  • If you are accepted, congratulations! It means you can now begin to design and sell your own shoes. Upon acceptance, you'll receive an official e-mail and gain access to the platform and design tools.

  • If you are already a member, you can log in here.

  • You can easily reset your password here.

  • Keep track of your progress through Your Dashboard’s check your progress section to stay current on where you’re at in the designing and selling process.

  • Once you gain access to the platform, you can use the available online tools to design your shoes. Start by naming your custom shoes project, choosing a base shoe silhouette, and then selecting colors and materials. Personalize the design for your custom shoes by adding a logo. Don’t have one? Either remove the logo option from your design or use our handy Logo Wizard to make your own. You can also customize your packaging using our Packaging Wizard. When your unique and custom shoes are ready, you can submit your design for 24-hour approval by our footwear team.

  • Design from an incredibly vast selection of base structures using our powerful online tools. Create fantastic sneakers, sport concepts, women’s fashion designs, classic men’s styles or kids shoe designs. See an example of styles in our gallery here.

  • Reach your first 7 sales with your shoe line and you can unlock the world of fashion accessories. An incredible adventure to bring your shoe line into a full fashion brand. With plenty of accessories structures and the best quality to design and sell together with your shoes. See the Fashion accessories gallery

  • Custom shoe designs are normally reviewed within 24 business hours by our footwear team.

  • If your custom design is not approved, our footwear team normally offers feedback and advice on how to make improvements. You can then rework your custom design and resubmit it for new approval, if you so choose.

  • You can upgrade your account to PRO for $99 (one-time, lifetime fee) and access amazing features to boost your line even further:
    Limited edition Materials: Access 15 unique and highly exclusive sneaker soles such as fluorescent, camouflage, gold, silver, marble, glossy, recycled style and more.
    Eco-Bio Leathers: Create completely eco-friendly and cruelty-free designs with access to a wide selection of eco-bio vegan technical “leathers” in multiple colors.
    Access 500+ extra AI covers: Access a unique collection of striking Artificial Intelligence covers for your packaging and details.
    Limited edition Soles: Access 12 unique and highly exclusive sneaker soles such as fluorescent, camouflage, gold, silver, marble, glossy, recycled style and more.
    Limited edition Laces: Access an amazing set of 11 Limited edition Premium laces to enrich your shoe designs. From bold fluo combos to minimal and unique patterns.
    Limited edition designs: Access 25+ additional premium shoe silhouettes with special constructions and limited-edition options.
    Women’s Fashion Collection: Access a wide Women collection with 45+ additional Women’s fashion shoe bases, including elegant pointy high heels, low heels, mid heels, pump, wedges, flats, boots, sneakers and more.
    Men’s Classic Collection: Access the full spectrum of design possibilities for Men with 18+ additional Men’s classic shoe bases, including moccasins, dress shoes, sneaker designs and more.
    Fashion and Luxury Sandals: Access a unique selection of 12+ fully customisable and ultra-cool fashion sandals, including luxury concepts, comfortable and classic styles.
    Street Fashion Collection: Access 11+ street concepts, from unique fashion street modern sneakers concepts to classic street-style shoe bases with vintage touch
    Premium Luxe Trainers: Access 20+ premium luxe sneaker design bases, including high-end street sport concepts with a futuristic vibe and an amazing set of luxury fashion styles.
    Capsule Collections Access: Access the Seasonal Fashion Capsule collections section, featuring unique and special fashion themes never seen before. Capsules are added regularly to match top market trends and include very exclusive design components and creative new styles.
    White label upgrade: Make the shoes entirely yours, removing all AliveShoes logos and images from the insole, the packaging and invoices.
    Priority production upgrade: Jump to the front of the production lines. Get your custom shoes made even faster, shipping directly to customers in 6 to 12 business days—half the time of the regular 15- to 20-day production.
    Launch Multiple Shoes: Submit and publish up to 10 shoe designs at the same time, instead of just one.
    Brand page: Showcase your brand fully in a beautiful custom branded page featuring your own content and your shoes - all in one place.
    Create Unlimited Drafts: Create unlimited drafts of your designs (instead of the normal 10) and keep them saved on Your Dashboard.
    Upgrade your account to PRO here.

  • Once you have submitted and published a design, you can protect it. That means your shoe will officially become a Limited Edition (and have a unique limited edition code) and will be protected so that no one can duplicate that specific shoe design combination and name. The design will also be flagged as limited edition in your shop, so that your customers will be able to see this unique feature, see an example here. The Design Protection upgrade is available for $39 (one-time, life time fee) from Your Dashboard or from your custom e-shop option panel.

  • Visit Your Dashboard profile section to change your account settings and update password and account information.

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